Privacy Policy

SC Tile & Surfaces ("we," "us," or "our") operates the website at sctileandsurfaces.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and how you can contact us about your data. We collect only what we need to respond to your request and to keep the Site running.

Information we collect

We collect information you submit through the contact form on the Site (such as your name, phone number, email address if provided, city, project type, preferred contact method, and a short description of the work). We also collect basic technical information from your browser when you visit the Site, including your IP address, browser type, device type, the pages you view, and the referring URL. We do not knowingly collect information from children under 13.

How we use form submissions

Information you submit through the contact form is used solely to respond to your inquiry: to scope your project, schedule a site visit, send a written estimate, and follow up about the work. We do not sell, rent, or trade your contact details with third parties for marketing.

Analytics and tracking

When analytics is enabled in production, we use Google Analytics 4 to understand how visitors use the Site, gathering aggregated data such as page views, traffic sources, and button clicks. Google Analytics may set cookies or similar technologies on your device. You can opt out of Google Analytics tracking by installing Google's Analytics Opt-out Browser Add-on. Most browsers also allow you to block or clear cookies through your browser settings.

Call, text, and email

If you call, text, or email us using the contact details on the Site, your phone carrier or email provider will create a record of the communication on their systems. We use the information you share in those communications only to respond to you and to coordinate the work. Standard message and data rates from your carrier may apply when you text us.

Data retention

We keep contact-form submissions and related correspondence for as long as needed to scope, schedule, perform, and follow up on the work, typically the active project period plus a reasonable window for warranty questions, repeat-work relationships, and legitimate business records. You can ask us to delete your information at any time using the contact details below; we will honor that request unless we are required to retain it for legal or accounting reasons.

Third-party services

We rely on the following third-party services to operate the Site:

• Vercel for hosting, content delivery, and basic request logs for the Site.
• Google Analytics 4 for aggregated visitor analytics, when enabled in production.
• Resend for transactional email delivery for contact-form lead notifications. When you submit the contact form, the information you provide is forwarded to us as an email via Resend; we do not store submissions in a separate database.

We update this list when vendors change. If you have questions about how a specific vendor handles your data, contact us using the details below.

Your choices

You can ask us to access, correct, or delete the personal information we hold about you. You can also ask us to stop contacting you about a specific project. Email or call the contact details below and we will respond within a reasonable window.

Updates to this policy

We may update this Privacy Policy from time to time as the Site or our vendor list changes. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be posted on this page; please check back periodically.

Contact us about privacy

Questions about this policy or your data? Reach out at:

• SC Tile & Surfaces
• 11138 Moreno Ave
• Lakeside, CA 92040
• Phone: (619) 669-1575
• Email: Kameron@sctileandsurfaces.com